Terms and Conditions/Service Agreement

 

This website, SMS program, and services are operated by Loudpype Lifestyle doing business as Yuknique (“Yuknique,” “we,” “us,” or “our”).

 

Definitions In this agreement:

 

“Client” “You”- the persons or organizations using the services of Yuknique Balloon Décor.

 

“Us” “Our” “We”- Yuknique Balloon Décor, its employees, sub-contractors, affiliates, and other partners used to complete any jobs for Yuknique services.

 

“Event” - the event, wedding, party, or function at which services will be provided.

 

“Equipment” - any items we provide to decorate, style, or be used as utility for your event.

 

“Liability” “Liable” - the state of being responsible for something

 

“Installation” “Install” - place or fix equipment, machinery, and other materials in position to be used for events parties or other functions.

 

“Disassembly” Disassemble” – to take apart or break down.

 

 

These Terms & Conditions apply to any individual and/or business entity (“Client”) that uses Yuknique Balloon Décor services, purchases goods, and/or rents equipment. This agreement becomes effective once the Client’s event date is approved by Yuknique Balloon Décor (“Yuknique”). All parties listed on the invoice/booking are jointly and severally liable.

1) Booking

• Clients must book at least 2 weeks in advance and no more than 6 months in advance of the event date.

• Bookings under 2 weeks may be accepted only if:

  • the booking is made no less than 48 hours before the event,

  • inventory is available, and

  • total service time does not exceed 2 hours.

• “Service time” includes labor, installation, breakdown, pickup, and travel time.

• Yuknique is not liable for delays caused by circumstances beyond our control, including traffic or other travel delays while en route to or completing service for the Client.

• All booking inquiries must be submitted and approved via Yuknique.com, email, text message, or social media.

• The “booking date” begins once the event date is approved.

2) Payments & Fees

• A strike fee may be added for work that includes any of the following:

  • assembling/disassembling rental equipment,

  • picking up rental equipment or other Yuknique property, and/or

  • disposing of balloons left behind by the Client.

• Once an invoice is issued, a 50% deposit is due within 72 hours of receipt, or the event date may be canceled at Yuknique’s discretion.

  • Deposit due date may vary depending on project size and complexity.

• The remaining balance must be paid in full, with all funds received and cleared no later than 48 hours before the event.

• Accepted payment methods: Zelle, PayPal, debit card, and/or credit card.

3) Cancellations, Refunds & Rescheduling

• To receive a full refund, the Client must cancel in writing at least 24 hours prior to the event start time.

• For events totaling more than $300, the Client agrees to a 20% restocking fee (based on the total invoice), deducted from the deposit.

• The Client may reschedule one (1) time within one (1) year of the original event date.

  • If the rescheduling period expires, a restocking fee will be deducted from the deposit and the Client must book a new appointment.

• No refunds are offered for custom or personalized items, including but not limited to:

  • banners,

  • signs,

  • artwork,

  • or any items created or altered specifically for the Client’s event/theme.

4) Venue Access, Installation & Disassembly

• The Client is responsible for ensuring Yuknique has timely access to the venue, including providing any required:

  • access codes, key cards, gate codes, permits, keys, and/or wearables (e.g., stamps, wristbands, etc.).

• The Client is responsible for confirming the venue permits balloon and décor services, including but not limited to use of:

  • wall-hanging equipment, helium tanks, balloon pumps, ladders, or related tools.

• The Client must provide contact information for a venue manager/supervisor for quick resolution of venue-related issues.

• Yuknique is not liable if we are unable to access the venue at the scheduled times listed on the invoice or cannot complete installation due to circumstances beyond our control.

• Installations require a minimum of 2 hours. Scheduled installation times will be listed on the invoice and should not overlap with the event start time.

• All equipment used remains the sole property of Yuknique. The Client is responsible for all Yuknique equipment from the end of installation until pickup.

• An equipment rental fee may apply and is refundable upon return of equipment in the same condition as delivered.

5) Safety & Hold Harmless Agreement

Yuknique prioritizes the safety of Clients and guests. The Client is responsible for preventing misuse or abuse of Yuknique equipment, balloons, props, and materials. Deflated, popped, or shredded balloons must be discarded immediately.

Displays must not be tampered with, moved, repositioned, altered, climbed on, played with, or disassembled by anyone unless an item poses an immediate safety threat.

The Client agrees to hold harmless and release Yuknique Balloon Décor, including its principals, owners, and employees, from liability for injuries, damages, or claims arising from or related to the display and balloon materials, including but not limited to:

• helium inhalation and/or injury from lack of oxygen,

• slipping on balloons,

• latex allergies,

• access to balloons/materials before, during, or after the event,

• choking from balloons/materials,

• eye/face/body injuries from balloon popping,

• heart attacks or fear responses from balloon popping,

• hearing loss due to balloon popping,

• lesions, abrasions, suffocation, choking, loss of sight, loss of hearing, dizziness, drowsiness, loss of consciousness, broken bones, death, or other personal/property damage caused or alleged to be caused by balloon popping or balloon-related materials.

6) Photography, Video & Promotion

• The Client agrees Yuknique may photograph and/or record the decorated display and use images/videos for promotional purposes, including but not limited to:

  • websites, social media, flyers, billboards, displays, commercials, and other marketing.

• All designs/displays installed by Yuknique remain the property of Yuknique and/or its partners, and Yuknique reserves the right to use any photographs or videos as deemed necessary for promotional use.

• This includes photographs or video recordings taken by the Client and/or the Client’s guests.

• Yuknique reserves the right to add its official logo/watermark to images or videos of the installation.

• Yuknique also reserves the right to refuse to use any photographs or recordings submitted or created by any party, including (but not limited to) Yuknique, partners, the Client, guests, photographers/videographers, venue personnel, or other vendors.